Account Management


How to change Email or Password?

Go to your Settings -> Profile page and click on the 'Edit Profile' button to change email. Or click on "Change Password" button to change password.

How to change your email or password


How to change my Billing Information?

At your Settings -> Billing page by clicking on the 'Update payment method' button. You would need to know your Order Number. -

How to update your payment details


How to download payment receipt (invoice)?

You can donwload your invoices at Settings -> Billing page.

How to download receipts


How to Upgrade my plan?

You can Upgrade your plan at Settings -> Billing page by clicking on the 'Change plan' button.

How to upgrade paid subscription


If I upgrade my plan will I lose my historical data and account settings?

No. Your historical data and account settings will be left intact and you can have uninterrupted access to analytics not influenced by any changes of your subscription type.


How to cancel subscription?

You can stop your subscription at Settings -> Billing page by clicking on the 'Cancel plan' button.

How to cancel your paid subscription