New in True

Date of release
Product Update

Nov 08 2018

Great news! Billing api is fixed, now invoices are available for download again in your Settings -> Billing page and all invoices will be coming to your inboxes each month after recurring payment.

Oct 23 2018

Pricing change: Starting from this month Instagram analytics isn't available in Free Trial and the paid plans under Medium (not available in Small and Small-5) anymore. Instagram will only be available in paid plans from Medium and higher. Since spring 2018 when Instagram closed their public api the costs of analyzing this social network went up, so we had no other choice than to disallow Instagram analytics in Free Trial and small paid plans. For existing clients with Small plan Instagram analytics will be still available for all Instagram accounts connected before October 2018.

Apr 09 2018

Sad news: Until April 23rd Instagram will be hidden from your reports. We are working on a fix due to recent Instagram api deprecation.

Apr 09 2018

Today we migrated to new version of Facebook API v 2.8.

Apr 02 2018

We are deprecating Posting feature. Within the next couple weeks you will not be able to schedule posts on Facebook and Twitter anymore.

Feb 26 2018

We improved the way Number of Followers metric is represented in the following four reports: Metrics, Relative Metrics, Competitive Analysis Metrics and Competitive Analysis Relative Metrics. Now the Number of Followers will be shown as the sum of the followers at end of the selected period. Prior to the change the Number of Followers was bound to the date of the last post in selected period. This wasn't really convenient for brands who posted less often. So for example, if you would have looked at your stats for the past two months and your last post was on Jan 1st, the report would have shown you the Number of Followers you had on Jan 1st. Now the report will show the Number of Followers you had at the end of the past two months, regardless of date of your last post.

Feb 07 2018

Due to issues with LinkedIn api, we had to change the way data for LinkedIn is collected - now only your own company pages may be analyzed (you should re-connect the page you have admin access to). Competitive Analysis isn’t available for LinkedIn now, unfortunately. We'll keep looking for a way to bring back Competitive Analysis.

Feb 01 2018

Invoices for recurring payments will now be sent to your mailbox monthly (or annually, depending on your subscription type).

Jan 22 2018

There's a problem on LinkedIn's end with their public api - it shows that every single post in every single page had 1 share, which is obviously incorrect. Since the problem is on their side we can't fix it ourselves, unfortunately. So we temporary had to switch back to our old calculation method for LinkedIn shares: as all appearances of your links on LinkedIn.

Jan 03 2018

A little improvement for Posting Density and Engagement matrices. We added a reference line to the matrices: everything above the line is great results, everything below the line is not so great compared to your competitors. Much easier to analyze now.

Jan 03 2018

From now on, every 5th day of the month automatic monthly email reports will be sent to your inbox.